POSITION AVAILABLE

Director, Retreats & Client Services, Bradford Woods

Duties:
Plans, develops, and designs retreats and special events at Bradford Woods. Formulates, determines, and implements unit program guidelines, criteria, and management policies, procedures, and practices. Oversees and provides vision, leadership, and direction for the development, growth, and sustainability of the Retreats and Client Services program. Responsible for maintaining fiscal accountability and sustainability of the center, including budget construction, development, oversight, and projection of revenues, as well as maintaining reporting systems and data analysis. Responsible for staffing levels including recruiting, hiring, supervising, and evaluating staff for the program. Identifies and develops relationships with retreat clients, customers, vendors, partners, and coalitions; develops and implements sales and marketing goals and objectives to increase new client base and potential partnerships while continuing to cultivate current customers and partners; develops a marketing strategy for growth and development in collaboration with the Assistant Director of Marketing; and develops positive relationships with key stakeholders. Develops and directs the maintenance and organization of customer records, information, and program data; develops materials and other resources to effectively conduct services for youth and adults; participates in the coordination of the accreditation processes; designs, develops, and implements a risk management plan; and develops, implements, and markets retreats, workshops, and training programs. Researches, writes, and submits grants; develops annual reports and program evaluation documents; maintains oversight of the development and maintenance of equipment, supplies, and elements; develops and implements facility and property improvement plan; and designs, develops, and maintains information for website in collaboration with the Web Developer.

Education & Experience:
Requires degree in one of the following: Tourism, Recreation, Business, Marketing, Hospitality, Public Relations, Communications OR related fields.

Required: Two (2) years experience in Customer Sales & Services

Preferred: Management and/or supervisory experience

Preferred: One (1) year experience in Tourism, Recreation, Outdoor/Environmental Education, Camping OR Leadership Development

To Apply:
View our job posting and apply online at http://www.jobs.indiana.edu/. Please reference position number 00008954.

Indiana University is an equal opportunity/equal access/affirmative action employer. We value diversity and encourage applications from women, members of minority groups, and persons with disabilities.